We can help you cancel your Lumosity subscription

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How to cancel Lumosity with Truebill

Want to quickly cancel your Lumosity account? Our app does all the hard work of canceling your unwanted subscriptions so you’re no longer charged by companies you don’t need.

Here is how you can cancel Lumosity with Truebill:

  1. Sign up

    Getting started with Truebill only takes a minute.

  2. Connect your accounts

    We scan your transactions to detect all of your subscriptions, surfacing some you may have forgotten about!

  3. Start your cancellation

    Select your Lumosity subscription, follow the short instructions on screen, then check your email for a confirmation. It’s that easy.

How to cancel Lumosity manually

We’ve put together a short video, walking you through how to cancel your Lumosity subscription.

To cancel your Lumosity subscription, you'll need to disable auto-renewal on your account.

If purchased through Lumosity.com:

  1. Go to https://www.lumosity.com/app/v4/settings/auto_renewals/cancel
  2. Log in if prompted
  3. Confirm by clicking the Cancel Auto-Renewal button at the bottom of the page.

If you purchased through Google Play:

  1. Open the Lumosity app.
  2. Tap More and then tap Account Settings
  3. Tap Manage Subscription
  4. Click on the Lumosity subscription, and at the bottom of the page tap Cancel subscription

If you purchased through Apple:

  1. Launch Settings on your iPhone/iPad
  2. Tap iTunes & App Store
  3. Tap your Apple ID
  4. Tap View Apple ID
  5. Log into your Apple account if prompted
  6. Tap Subscriptions, then choose Lumosity to Cancel Subscription

To request a refund:

Visit https://help.lumosity.com/hc/en-us/requests/new?ticketformid=25550

If you are logged into your subscribed account, you may be able to request a refund directly from this page. To do this, click the View Eligible Refunds button.

If this does not show any eligible refunds, contact Lumosity support but clicking the Continue by Email link.

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